Payment Policy
At Ava & Mace, we want your shopping experience to feel smooth and enjoyable from start to finish. Our checkout process is designed to be simple, secure and flexible, so you can focus on choosing the pieces you love.
We accept a variety of trusted payment methods including Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay and Visa.
All payments are processed in US dollars (USD), and the full amount is charged at the time your order is placed. In some cases, your bank may show a temporary pre authorization hold before the payment is finalized, which is normal and handled automatically by your bank.
Your security is extremely important to us. Every transaction is protected with advanced SSL encryption, and we work only with secure and reputable payment partners. Your card and account details are never stored on our servers, keeping your information private and protected.
If you experience any issues during checkout, double check that your details match the information on file with your bank. If the problem continues, contact us at support@avaandmace.com and our team will help you right away.
To maintain a safe shopping environment, we keep an eye out for unusual or suspicious activity. If anything appears out of the ordinary, we may contact you to confirm your information before completing the order.
With Ava & Mace, you can shop with confidence knowing that every part of the checkout process is handled with care, security and reliability.